Terms and Conditions

Last updated: September 2026

1. Introduction & Acceptance of Terms

Welcome to CARFAX UK. By accessing our platform, utilizing our vehicle checker tools, or purchasing vehicle history reports, you agree to comply with and be bound by these terms and conditions. If you do not agree to these terms, please refrain from using our services.

2. Vehicle Data & Accuracy

Our vehicle checks and history reports aggregate data from official UK registries (such as DVLA, MOT history databases, and the Police National Computer). While we make every effort to ensure maximum accuracy and real-time updates, CARFAX cannot be held liable for delayed registry inputs or clerical errors originating from third-party data providers.

3. Payments, Pricing & Refunds

All purchases of single reports or subscription bundles are billed securely via encrypted payment gateways (Apple Pay, Google Pay, Visa, Mastercard, PayPal). Because vehicle reports are generated and delivered instantly upon transaction completion, refunds are generally not provided unless there is a verifiable system failure or technical duplication error.

4. Permitted Use

Reports purchased on CARFAX are strictly for personal or professional vehicle evaluation (e.g., buying or selling a car). You agree not to resell, redistribute, scrape, or commercially exploit our report data without explicit written consent from CARFAX management.

5. Limitation of Liability

CARFAX shall not be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our vehicle reports or website infrastructure.

6. Contact Information

If you have any questions regarding these Terms and Conditions, you can reach out to our team anytime via our Support Page.